FAQ

Frequently asked questions

Getting started

How does it work?

Weeboon is a platform that allows you to raise money online very easily. Just sign up for free and create your own campaign in less than a minute. Once your campaign is created, all you have to do is to share it over social networks to family and friends and wait for the results.

Who can raise money?

Anyone.

Who can donate?

Everybody.

What can I raise money for?

Weeboon is set to help people to raise money for anything. But most of the time people choose our platform to help them with important life events such as medical bills, education fees but also simple events like weddings or birthdays. Pets related campaigns are also welcome on Weeboon.

Can I trust Weeboon?

Raising or donating money on Weeboon can be done in a total peace of mind. We use the latest encryption and secure platforms systems. All your donations are safe until you decide to withdraw them.

Is it limited in time?

No, the campaign keeps going until you decide to end it.

Receive donations

How do I withdraw funds?

Once your campaign has received donations, you can easily ask for a withdrawal through your profile panel without ending your campaign. Withdrawals can be requested as much and anytime you want.

How long does it take to receive funds?

Depending on your bank, it usually takes 7 working days to get the money in your bank account.

What if I don't reach my goal?

No problem. With Weeboon, you keep each and every donation you receive. Reaching your goal is not required.

Fees

What about taxes?

We are unable to give a clear answer about that here. The best way to get accurate answers regarding this matter is to contact your accountant.

Why does Weeboon charge 5%?

Weeboon is proud to offer a free-to-use platform to support people when they need it the most, and we simply would not be able to do this without some running costs. On top of that, we do not allow advertising on the website to be sure visitors focus on what really matters.

Security

How do you review and monitor campaigns?

Every single campaign created on the platform will and must undergo an extended screening process led by our team of campaign reviewers for anti-fraud purposes. This process includes, but is not limited to, a full background check on the campaign author and his social networks.

What type of campaign is allowed?

Weeboon offers a wide range of categories that covers pretty much any cause or project, as long as it is legit and legal. However, campaigns related to politics or sensible topics are not allowed on Weeboon.

Other questions

How can I share my campaign?

Once your campaign is created you will be invited to share it on social networks, especially on Facebook which is the best tool to spread the word to a maximum of people in a minimum of time.

Can my campaign raise more than 100%?

Yes. If your campaign has reached 100% of the goal initially set, contributors can still donate until you decide to end it.

What countries do you support?

Weeboon is currently only available for Thailand, but contributors can donate from all over the world.

Do you have another question?

Contact us.